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At Baker Street Timepieces, customer satisfaction is a priority. To ensure confidence in your purchase, we offer the following refund policy:
Return Window
Buyers may request a return within 7 calendar days of confirmed delivery.
Eligibility
Item must be returned in the same condition as received.
All accessories, links, and packaging originally included in the sale must be returned.
Watches that have been worn beyond inspection, altered, or opened by a third party are not eligible.
Process
To initiate a return, contact us within 7 days of receipt.
Buyer is responsible for secure, insured return shipping unless the item was significantly not as described.
Refunds
Upon receipt and inspection of the returned item, a refund will be issued to the original payment method within 5 business days.
Shipping and insurance costs are non-refundable.
Exceptions
Watches sold “Final Sale” or explicitly noted as non-returnable in the listing are excluded.
International orders may be ineligible for return due to customs/tariff restrictions.